Frequently Asked Questions
What is the lemon law?
Generally speaking, the California lemon law covers both new and used vehicles with defects that at least some of which, arose during the warranty period. A customer may be entitled to relief under the lemon law if the vehicle has been presented to the manufacturer's authorized dealership on at least two occasions. If a vehicle cannot be fixed or it has been at a dealership for an unreasonable amount of time, you'll likely be entitled to a cash settlement, a vehicle replacement, or a lemon law buyback.
In California, a vehicle is presumed to be a "lemon" if, within 18 months of the vehicle's delivery to the buyer (or 18,000 miles on the odometer):
- Two attempts or more have been made by the manufacturer to repair a safety concern.
- Four attempts or more have been made by the manufacture to repair a non-safety concern.
- The car has been out of service for repairs 30 days or more.
Even if your vehicle does not satisfy the presumption above your car may still qualify. Please give us a call for a free consultation.
How do I know if my car is a lemon?
If you have taken the vehicle in to the dealership for repairs at least twice or the vehicle has been out of service for more than 30 days, you may have a lemon on your hands.
Does the lemon law apply to used or leased vehicles?
Yes, the lemon law applies to used and leased vehicles as long as your vehicle was covered by the original manufacturer's warranty.
Do I need to have brought my vehicle to the dealership before I file a claim?
Yes, generally you must have brought the vehicle to an authorized dealership at least twice for the same concerns or the vehicle must have been at the dealership for repairs for more than 30 days.
Can I qualify even if I'm outside of the 18,000 miles/18 month window?
Yes, the lemon law may still apply to your vehicle if it has undergone repairs for the same issue during your warranty period. We can help you determine if your vehicle qualifies during our free consultation session.
How long does the process take?
Each case is unique, which is why we take the time to do a thorough case evaluation. Some of the factors that play a role in the length of the process include your vehicle's repair history, the manufacturer, your claim, compensation that you are seeking, and more. Rest assured that we know how frustrating it can be to have a lemon. We will do our best to complete the process as quickly as possible.
What if I am not in the Southern California area?
Don't worry! As long as your vehicle was purchased or leased in the state of California, The Lemon Law Man can help. Our office is located in Los Angeles, but we have assisted clients throughout the entire state. We can handle everything via phone, email, and fax with minimal involvement on your part.
How much will I have to pay my attorney?
Nothing! That's right, our services are free to you. Under the consumer protection laws, all of our fees and court costs are collected from the manufacturer.
What can compensation look like?
If your car qualifies as a lemon, you may receive a cash settlement, a replacement vehicle, or a lemon law buyback.